1. Purpose

Melbourne Grappling Academy (MGA) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

We may collect the following types of personal information:

• Contact details – name, address, email, phone number

• Date of birth and emergency contact information

• Membership and payment details

• Health and medical information relevant to your participation (including injury history and medical conditions you disclose)

• Participation records – attendance, training history, and program engagement

• Images and video – including photos, promotional footage, and CCTV recordings

• Website interaction data – via cookies and analytics tools (if applicable)

3. How We Collect Information

We collect personal information:

• Directly from you when you complete membership forms, waivers, or online sign-ups

• During training sessions, events, and seminars

• Through email, phone, or social media communications

• From CCTV recordings in our facilities

• From third parties with your consent (e.g., event organisers)

4. How We Use Your Information

We use your personal information to:

• Manage your membership and training participation

• Communicate with you about classes, events, and important updates

• Ensure your safety and wellbeing during training

• Process payments and manage accounts

• Maintain security via CCTV footage

• Comply with legal obligations

5. Promotional Materials and Marketing

We may capture photos or videos of training sessions, events, and seminars for use in marketing, promotional materials, social media, and our website. By participating in MGA activities, you acknowledge that such media may include your image unless you request otherwise. If you do not wish to appear in any photos or videos, you can notify us in writing at any time, and we will respect your choice.

6. Disclosure of Information

We do not sell your personal information. We may share it:

• With service providers who assist in delivering our services (e.g., payment processors, IT support)

• With event organisers or governing bodies for competitions, seminars, or insurance purposes

• Where required by law (e.g., court orders, health and safety reporting)

7. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure.
This includes:

• Secure password-protected systems

• Restricted staff access

• CCTV data stored securely and deleted when no longer required

8. Access and Correction

You have the right to request access to, or correction of, the personal information we hold about you.
Requests can be made in writing to: info@melbournegrappling.com.au

9. Retention and Disposal

We keep personal information only as long as necessary to fulfil its purpose or meet legal requirements. When no longer needed, it is securely deleted or destroyed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have questions or concerns about this policy or how your information is handled, contact:

• Privacy Officer: Aidan Woodhouse

• Email: aidan@melbournegrappling.com.au